Thank you for your interest in Approach Apparel. By purchasing an item, you are agreeing to the below terms and conditions.
- 14-Day Money Back Guarantee: We offer a 14-day money back guarantee for returns if you are not satisfied with your purchase. To be eligible for a refund, the item must be unused, in its original condition, and returned within 14 days of receiving it.
2. Exchanges: If you need to exchange an item for a different size, please fill out our contact form and provide the required size details. Our customer support team will respond with instructions for the exchange process. Please note that exchanges are subject to availability. If the required size isn’t available, we will offer a full refund.
3. Delivery Costs: The cost of delivery for both refunds and exchanges is to be covered by the customer. This includes the initial delivery of the product to the customer and the return shipping fees. We recommend using a trackable shipping service to ensure the safe return of the item.
4. Refund Process: Once we receive the returned item and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase. Please allow a reasonable processing time for the refund to reflect in your account.
We strive to provide a seamless shopping experience and ensure customer satisfaction. If you have any further questions or require additional information, please don’t hesitate to contact our customer support team, using the contact form or on any form of social media (below).